A Day in the Life of an IT Pro

Computing in officePicture this: Your day’s just gotten started and, while your machine boots up, you go grab a cup of coffee from the breakroom. What’s waiting for you when you get back? A message from an end user reporting a problem. Maybe an important email has gone missing or maybe a key document can’t be accessed remotely. Whatever the problem, the user wants it solved yesterday. Suddenly, not only is that coffee taking a backseat, but so is whatever is on your to-do list.

Sound Familiar?

Office 365 from Microsoft, supported by the Arraya Solutions team of experts, can help.


Employees on the move can access Office where and when they need it via apps for smartphones and tablets.

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Automatic syncing and updates in the Cloud ensure your data is safe, secure, and always up to date.

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Microsoft’s Cloud Service Provider (CSP) Program delivers licensing, support and billing through a single provider.

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Office When & Where You Need It

Microsoft’s Office 365 can minimize these kinds of interruptions, allowing IT to enjoy its morning coffee and, more importantly, get to its to-do list. Office 365 is the Office end users know and love – Word, PowerPoint, Outlook, and more – delivered as a cloud service and as the traditional, locally-installed version.

Today’s workspaces aren’t defined by access to a desktop, just like they’re not defined by cube walls. That’s why, in addition to these desktop versions, Office 365 also optimizes Office apps for smartphones and tablets. This gives employees the ability to access, edit, and collaborate with teammates on documents no matter what device they’re using.

Secure & Reliable

Of course, what good is having Word on a smartphone or tablet if the latest versions of the documents aren’t available when they’re needed? There are no such concerns with Office 365 as it comes with a 99.9% uptime guarantee. In order to deliver on that promise, Office 365 houses and automatically backs-up data across globally-distributed datacenters. In addition, it automatically syncs when employees sign in, ensuring they are always working on the most up-to-date version of a file.

Also, since Office 365 exists in the cloud, it’s always up to date. There are no updates or patches for IT to have to install or monitor. The latest improvements are automatically delivered to users. This keeps them and the company’s data safe and secure.

What About Support?

If something goes wrong, will IT be once again expected to drop everything and come help? It doesn’t have to. After all, shouldn’t support be as easy as hosting apps in the cloud? With Microsoft’s Cloud Service Provider (CSP) program, it is. CSP offers a unified and streamlined path to the cloud. It puts licensing, support and billing all in the hands of a single provider, such as Arraya Solutions, resulting in a more fully-realized partnership.

This closer relationship can make for better, more focused support. Arraya is a full-service consulting and managed services organization known for our unique blend of technological expertise and personalized customer service. CSP allows our team to become more familiar with the customer’s environment, better positioning us to more quickly deliver the solutions customers require. It also allows onsite IT pros to focus on completing the projects their organizations value most.

Ready to Make the Move to Office 365?

Simply fill out the form below and an Arraya Solutions representative will contact you to develop the best solution for your organization.

Discover true end-to-end solutions, customized to fit your needs.